Shipping policy

PLAYGROUNDZ SHIPPING POLICY

Effective Date: September 3, 2026

Thank you for shopping with Playgroundz! 💖 We work with third-party fulfillment partners to bring you unique, fun, and carefully curated products.

PROCESSING TIME

Orders are typically processed within 1–3 business days before shipping.

Please note that processing times may occasionally be longer during holidays, sales, or periods of high order volume.

ESTIMATED DELIVERY TIME

After your order has been processed, estimated delivery times are generally:

United States: 7–15 business days

Delivery times may vary depending on the product, shipping destination, carrier, and other circumstances outside of our control.

Some products may arrive separately if your order contains items fulfilled from different locations.

TRACKING

Tracking information will be provided when available.

Once your order has shipped, you may receive an email with tracking information so you can follow your package.

SHIPPING DELAYS

Playgroundz is not responsible for shipping delays caused by:

• Weather
• Holidays
• Carrier delays
• Customs delays
• Incorrect shipping information provided by the customer
• Other circumstances outside of our control

We will always do our best to help if you experience an issue with your delivery.

INCORRECT ADDRESSES

Please make sure your shipping address is correct before completing your purchase.

If you notice an error, contact us as soon as possible. Once an order has been processed or shipped, we may be unable to change the delivery address.

LOST OR STOLEN PACKAGES

If tracking shows that your package has been delivered but you cannot locate it, please check with household members, neighbors, and your local carrier.

If you still need assistance, please contact us and we will do our best to help investigate the situation.

CONTACT US

For shipping questions, contact us at:

playgroundz.co@gmail.com